What is the main function of the Long-Term Care (LTC) ombudsman program?

The Long-Term Care (LTC) ombudsman program is designed primarily to advocate for the rights of residents in long-term care facilities, ensuring they receive quality care and their voices are heard. The main function of this program is to investigate complaints regarding the quality of care and the rights of the residents. Ombudsmen act as neutral representatives who help resolve issues related to care services, personal rights, and the overall living conditions in nursing homes or assisted living facilities.

Through this advocacy role, ombudsmen can address concerns about inadequate staffing, poor living conditions, or violations of residents' rights. By focusing on these aspects, the program helps improve the quality of care and the environment within these facilities, making it essential for maintaining the dignity and well-being of the elderly population.

The other options mention functions such as providing medical care, offering financial support, or conducting health assessments, which are not the primary roles of the ombudsman program. These functions are typically managed by healthcare professionals, financial institutions, or regulatory agencies rather than the ombudsmen.